What Clients Say

Testimonials

Joy is caring and knowledgeable in her approach to training dogs. She catered her trainings to our dogs’ behaviourial needs. In between the sessions, she often checked in on our progress; encouraged and offered advice in order to set our dogs up for success. We are thankful to have learnt a few tips in managing our dogs.

 

Karen Lo 

Joy was a great trainer who listened to our needs and suggested useful strategies for us to implement. The strategies were useful for our puppy to stay at home by himself when we were out for work and they could keep him entertained. We are very thankful for this and highly recommend anyone who would like to engage Joy’s services!


Eugene Guo

Joy was amazing! She was easy to speak with and understood what we needed to help Bruno grow to be a wonderful doggo! She gave specific and accurate advises to help train Bruno. She knew how to cater to his needs and came up with a plan and a timeline to train him. She is very passionate about dogs and understands as owners where we are lacking to give us recommendations and advises on how to better train and take care of our little one! The journey of learning about Bruno and how to train and take care of him has been great! Thank you Joy!

 

Pritpal

Joy is a caring and passionate trainer with a huge heart for animals. Our puppy Marley benefitted immensely from her trainings and so did the humans! Joy was generous with her advice on several occasions, and has been an invaluable resource to us in navigating Marley’s puppyhood.
Would highly recommend Joy’s training sessions to all pup parents – it’s potentially life changing!

 

Stephanie

We are so thankful to have Joy as our trainer. Training Pokey was tough initially as he has very short attention span. However with Joy, he was able to pick things up.
The positive environment Joy created made
training fun for both us and Pokey.
Joy is also very patient with us first time pawrents.
She is always here for us when we needed help with Pokey’s training. Her love for dogs and her job really inspired us.
Thank you Joy💛

 

Jesselyn 

We are immensely grateful for Joy, as without her guidance and knowledge, we wouldn’t have seen such great progress with Mia. It really warms our heart to see Mia opening up & becoming more and more comfortable with new people and the surrounding’s outside, just by being consistent with simple yet effective strategies and techniques


Samantha

It has been wonderful having Joy to train my puppy, Sydney. The whole experience has been nothing short of fun, positive and enjoyable! We look forward to each session every time and Joy always made it fun and stress-free, and that made Sydney all the more eager to learn. Thank you again for training Sydney, Riley and especially the mother here!

 

Phyllis Yeo

Joy was very easy to talk to and gave us plenty of good tips on how to handle our pup. She catered to his specific behavioral needs and customized his sessions accordingly. Joy is very patient and reads the dog’s behaviors very well. We also were particularly happy that she occasionally arranges play dates / events for her “trainees”. This helps with the socialization training for the pups.

 

Geraldine

Joy is a really approachable and helpful trainer who shows sincere care about raising our furkids well with positive reinforcement. Atlas used to behave like a starving wolf during walks and eating everything off the floor. But after just one lesson with Joy, her useful tips for us has greatly improved his concentration on us during walks.

More important to us is her responsiveness outside lessons via whatsapp. Esp to first-time pawrents like us, training goes way beyond that few sessions of 1-hr training – it’s a 24/7 process and there are times when we are at our wits’ end and didn’t want to wait till the next lesson to solve the issue. So it really helps that Joy is very helpful in answering our queries outside classes!

 

Si Ying 

Indeed true to her name, Joy brought joy to Kardi, our German Shepherd at the obedience training. Besides training Kardi on the obedience commands, Joy gave numerous tips on how to care for Kardi too. The training sessions were conducted with patience and professionalism. Even after Kardi had completed her training and gotten her certification, Joy shared that we could still contact her should we have questions along the way, which is certainly commendable and very much appreciated.


Christina Tan

As a first time owner, I was absolutely clueless. I don’t know what my dog, Moony would’ve become if I had not gotten Joy’s help with his training. I’m glad to say Moony and I are doing much better now and I’m not breaking down every other day. 😅

Joy has been extremely patient, accommodating and Moony absolutely adores her! Her trainings are not fixed and she’d customise it to each owner and dog’s needs (I think this is very important as every dog have different needs and issues to fix). Apart from just obedience training, she also organised group get together for dogs to socialise in a safe environment. I’m glad to have made a new friend
and have her as part of Moony’s life.

 

Vanessa Ng

Thank you Trainer Joy for being an integral part of Busbus’s puppyhood! From guiding us — first time pawrents on how to care for her to recommending great resources from books to daycare etc for us. We really can’t thank you enough!

Joy’s passionate and loving teaching ways really resonated with us and busbus — you can tell by how busbus being ALWAYS super enthusiastic to meet Joy!

Whenever we had any questions regarding Busbus’s behaviour— such as her playing with her fur-iends, Joy ALWAYS go above and beyond to guide us and help us to understand busbus better.

Initally, we wanted to wait till busbus is older for training as we thought how can a small 12weeks puppy learn anything given her short attention span? But thats far from the truth! Training starts from Day1 and Joy was definitely a key cornerstone for us!

If anyone is looking for a trainer you can work with and KNOW they love your puppy as much as you do, Joy is the perfect trainer for you!

 

Jayn

We needed to engage a trainer for Almond as it’s our first time working with a Dachshund breed. Joy introduce positive reinforcement which was new to us as we were used to a different approach for our former dogs. Through the process, we learned to understand our dog’s behaviours, instead of punishment we gave reward for the desired behaviour and slowly set our dog up for success. Joy listened and understood our challenges and takes the time to help us overcome those together. We would like to thank Joy for designing and customising the training so we can effectively engage with Almond. And we learned to be his advocate instead of instilling fear and anxiousness. We are more aware of Almond’s needs and now plan things from his perspective so that Almond can always count on us as we embark on this meaningful journey together. Thanks Joy!

 


Joan Ng

Joy is super patient when it comes to dealing with doggos and puppies and I’m very sure they can feel her energy too!! She suggests very effective and loving ways to train and communicate with my puppy to make things much easier! She uses positive reinforcement training that promotes love and trust between you and your dog which I love so much!


Rachell Ng

Took training lessons at home for our puppy Zorro with Joy from Supernova and it was a great experience.
Joy is so patient and friendly, Zorro loves her, and he (and we) learned so much during the training sessions. Joy is also very helpful, there were so many questions I had and she helped answer them and provide all the info needed. She was such a great trainer we will miss these sessions! Highly recommend

 

Mayya

Thank you joy for reaching out to me for training my little pup pomsky, Dante! Dante was a really fearful dog who was scared of humans as well as anti social before training and his behavior worried me a lot. After many sessions with Joy, I learned how to teach him learn cues and command, which him a more confident dog. I am so glad I chose to contact supernova for dog training.

 

Vicki

Hooray!! Happy graduation to our little girl Yūki! From not allowing us anywhere near her, our little girl has come a long way to being comfortable with us around her, slowly revealing her playful side and now completing her Basic Obedience training with SuperNova!

While Yūki is generally shy and reacts to sudden sounds and movement, we felt supported in this journey where our concerns have been addressed and the pace of learning was matched alongside Yūki and our readiness.
We cannot imagine coming this far and are immensely grateful to our trainer Ms Joy Neo for the kindness, patience and encouragement in our pawrenthood journey with Yūki! Joy goes above and beyond completing a structured training to guiding us in building a positive foundation with Yūki. We’ve learnt so much and definitely recommend
her any time!

 


Jo-an Ng

Joy is extremely patient and gives me proper advice on how to care for the well-being of my pup! Her obedience training was fun and I believe my pup had a good time every time we had our trainings. I would highly recommend her to anyone 👍🏻


Lim Jia Hui

Muesli came to us with some routines already in place, but still there were some issues to iron out. Joy came highly recommended by a friend. Joy had worked with her Singapore Specials. Joy was patient in explaining even the smallest things which many might consider common sense. Her training was also customised to our and Muesli’s needs. Her patience to build rapport with Muesli helped in the training. Will definitely recommend Joy to anyone who needs a trainer who is truly passionate about dogs and always have their best interests in mind.

 

Jeanette Tan

Extending my appreciation to Joy Neo for her tenacity and patience towards Enzo, reached out to her thru reviews and have never turned back because of her positive reinforcement and helpful tips along the way on this journey, highly recommend. 😊

 

Ho Qicheng

 

As a first time dog owner and also one that had dog phobia for a large part of my life, engaging Joy was a charm. She helped to explain behaviors and reactions of my dog, and how I should manage/train him. Prior to Aug 2022 where I cannot co-exist with a dog in the same space to now living and sleeping with one, Joy has certainly helped me with this transformational journey. She is very gentle and patient with my bichonpoo who obviously loves her a lot too. Would recommend Joy.

 


Tan Ying Ying

Joy was recommended to us by our friend and aft our experience of having our Golden Retriever to be trained under her – we highly commend Joy as your trainer if you are getting a new pup 🙂

What we appreciated the most was Joy’s patience with us as new pawrents. She educated us how to understand
GR pup – Biscuit and made us feel very comfortable to ask if we have any questions
Joy was very sincere in her trainings and would also check in on Biscuit even if we asked things out of the boundaries of training – for example once Biscuit ate garlic and we consulted Joy for it. She directed us to consult a vet
however as she was always very reassuring and helpful
as a trainer, she was the first in mind when we needed help. Few days later, Joy still remembered and checked
in on Biscuit’s condition.
We enjoyed the 8 private lessons and would recommend it to fellow new pawrents 🙂


Joleen Goh

Our SS, Junior is anxious outdoors and can be
reactive to dogs he is unfamiliar with.

At our first consultation, Joy seeks to understand the root of our problems. She provided personalised guidance using positive reinforcement. Fast forward to the end of our training sessions, Junior is more comfortable outdoors and can be recalled, even while other dogs are around. We are grateful to be able to now walk Junior with confidence!

 

Fidelis Lee

The phrase ‘do all things with love’ comes to mind when we think of Joy as it is very clear she loves dogs and
loves her job.

We are very fortunate to have engaged Joy to train Stormy. As first time dog owners, we were pretty clueless about dogs and what to expect from a puppy. Joy has a genuine love and a great affinity with dogs. This was apparent right from our first session with her. Stormy was very young and wary of strangers when we first met Joy but he took to her really quickly. Joy has taught us many methods on how to manage Stormy and we have seen him calm down and mature over the last three months under her training.

Joy doesn’t force her philosophies on us but gives us the space to make informed choices regarding Stormy’s development. She also clearly explains the rationale behind everything she teaches us. I feel this is important for cultivating the right environment for him to grow up with structures that aren’t too rigid or harsh. She is very knowledgeable and experienced and everything she
teaches is for the well-being of the dog as well as
for us new pawrents.

Thanks for everything, Joy.

 

Julia Kho

 

Engaged Joy to deal with my dog’s (Pomsky) leash reactivity. My dog used to get very excited when seeing other dogs and will pull hard on the leash. After 5 sessions and 3 months of training, I am able to get much more focus from my dog when on walks, and my dog is able to quickly walk away from other dogs.

Very thankful to Joy and her guidance. She is patient to all my queries and caters each session to my dog. The positive reinforcement methods suggested by Joy helped my dog to learn while enjoying each training session.

 


Clarence Teo

We have engaged Joy Neo for the Obedient training for our 9 months old Chow Pomsky, Ash. Joy is a very patient trainer and has been providing lots of advice on training indoor/outdoor and provided many recommendations in various areas. We were very impressed how she engaged Ash on the pee pad training on the 1st session. We see the improvement in Ash and will continue to have more engagement with him using the techniques we learned
from Joy. A BIG THANK YOU TO JOY🥰


Jade

Being pawrents for the first time, we were so glad that we have engaged Joy for our Shih Tzu (Cupcake) potty training.

She has guided us on how to enforce Cupcake’s

behaviour and even demonstrated that it can
be done during the first training.

With just two lessons, our girl is now heading to the washroom by herself without us worrying if she would create any accidents while we are away.

Definitely would recommend Joy to be your

trusty training partner!

 

Kenneth Goh

We were fortunate to engage Joy for
Soju’s obedience training.

Soju was an extremely skittish puppy when we first got her. With Joy’s guidance and patience, Soju had made great improvements and is much more confident now.

Joy supported us throughout the trainings and was immensely attentive to our queries. We could not
have found a better trainer!

 

Shawn Hew

 

We wanted to try positive reinforcement training and was fortunate to have met Joy. She is a very patient, passionate and understanding trainer who never fails to get
Butter excited for every session.
Joy supported us throughout our journey as pawrents and she continues to inspire us to provide Butter with a conducive environment to learn and play in his early stages of growth. We could not have gotten a better trainer.
Thank you, Joy!

 


Yap Kay Hian

We were really glad to engage Joy for obedience training. She was there throughout Titan’s puppyhood, and is always responsive and kind attending to our queries.
Through positive reinforcement, Titan had made
great improvement on issues such as separation
anxiety and excessive barking.
As Titan’s pawrents, we had a pleasant journey
learning from Joy.


Sebastian Tan

Joy is an experienced and passionate trainer who helped and guided us on what we needed to know as first time clueless pawrents. Her training sessions are always well planned, fun and easy to follow.
Thanks to her constant encouragement, feedback and advice over the past 3 months, it has helped us become more confident in handling our puppy. We are grateful and will definitely recommend and engage Joy for future training!

 

Dawn Ng

Joy was introduced to us to teach us on how to guide and support Cotton, our new addition to the family.
We found ourselves being blessed with a good teacher in Joy. Her methodology and practice in dog training is so inspiring! The sessions were always filled with lots of love, fun and happiness. Under her tutelage, we have grown to be
more confident pawrents.
Cotton absolutely adores Joy who is such a skilful trainer, so does our family. We cannot thank her enough for teaching us how to develop strong bond with our little fury baby.

 

Debbie Poon

 

Joy advocates positive reinforcement for training. We have tried alpha dominance training for our previous and current dog but soon realised it is not lasting and does not foster the bonding we prefer. Through a sound curriculum with progressive scaffolding, we were able to learn how to train our 2 dogs with good successes. I learnt that there is no miracle pill and any sound pedagogy must also be accompanied by consistent training on our end. Joy was able to customise our training after taking the time to understand our needs. Highly recommended. “Train with Kindness!”- so reads one of her tee shirt. 😉

 


Bryan Kang

Super late review, but I would like to highly recommend Joy! My family and I adopted a Singapore special (also named Joy) and as we were first time owners, we were having issues managing her and teaching her basic commands. We engaged Joy when our pup was 3 mths old. We loved how Joy was so ever patient in guiding us to reinforce positive behaviours in our pup and how to manage the negative ones. There will also be short videos of each session made available for us to do a playback, which is really useful as small reminders of how to reenact simple commands such as “drop”, “stay”. Joy would also share tips on the types
of treats, toys and chews suitable for our pup
(ours is a die-hard hard chew fan, she even chews
on the walls of the house).
“Positive reinforcement” is something that’s etched in my mind when faced with our pup’s behavioural issues. And don’t be stingy with the treatos! 🙂 thank you so much Joy!


Francis Yuen

We enrolled our corgi Sparky for 8 sessions of basic obedience with Joy whom we highly recommend! Joy was very patient in answering our queries, proving recommendations and introducing effective tools for us to better manage Sparky using positive reinforcement! She also makes it a point to send us videos taken during each training session for us to refer to. Most importantly, Sparky absolutely loves her and enjoys every training session! Thank you so much Joy for your time and effort!

Melvin Or

We highly recommend Joy ! Being first time dog owners, we were lost when we brought home our Jack Russell who is hyperactive .Along with her techniques and strategies, we were able to train him and use his energy in an effective way. Now he is much more obedient and independent in what he does. She is also very calm and handles any situation professionally.She also answered our queries too. Thank you so much for helping us in the past 8 weeks. We learnt a lot and thank you Supernova 🤗

Sathya

 

Highly recommend Joy! Being first time dog owners,
we were stressed out when we first brought Cookie
home at 3 months old. Joy has been extremely patient
with all our questions and has given us helpful tips
to better train our puppy.
What really worked well was Joy’s live demo, followed by assisting us to make sure we got the foundations right, to even encouraging follow ups and updates over WhatsApp. It’s comforting to know what Joy will be there when we need professional advice, and she is so willing to help!
Very thankful we managed to bring Joy along the past few months to see Cookie grow. Joy is clearly passionate in
what she does, and you can see that come through
during her trainings and interactions with dogs.
Cookie will definitely miss seeing Joy’s familiar face but thankful for the training as always!

 


Hilda Yow

To say that our little Breadloft was mischievous would be an understatement. She would bite and bark and bark and bite, and every day we would bruise and bleed.
We couldn’t understand what we were doing wrong
— we felt so dejected.
Then we met Joy. You can tell from the get-go how passionate she is in what she does. She helped us with managing Breadloft’s behaviour and her many moods.
She was patient and observant. She opened our eyes to Breadloft’s good habits and always reinforced them.
Most importantly, she reminded us to have fun.
After eight lessons (and probably eighty homework sessions), we’re so happy to see Breadloft’s progress. Sure, she still has her bad days. But at least she’s en route to becoming the goodest girl she can be. Thanks so much, Joy!

Shermin

 

Our furkid has just completed her full course on basic obedience training. We are happy to have completed this program. We think that this new way of positive reinforcement is better than the older ways of punishment based training. We felt a deeper connection with our pup by fostering positive discipline and an increase in our confidence as handlers.

The whole journey with Joy was very pleasant. Our pup loves her and enjoys her company like family. Her passion for the furkids & their well being emanates strongly with her high energy. As her name commands, she brings lots of joy during training, is endlessly motivating, encouraging, helping us review & correcting both us as parents and our pup throughout.


Jessica Faye Gomez

Got recommended by fellow dog owner and I would say the training was a positive one the trainer is very loving towards the pups we are a multi dog family and she also advised our other dogs even though they are not part of the training. Recommend Joy from SuperNova.

Xiu Juan

Joy has been immensely helpful connecting me with Angelo. Despite being an owner of several dogs, Joy taught me new ways of correcting the behavior of Angelo through positive reinforcement and always revisiting past training techniques to ensure that I’m consistent with the training and also Angelo is acknowledging the techniques as well. Joy is a very patient and knowledgeable trainer and most importantly stresses the importance of the relationship between the owner and the doggie. Thanks Joy!

Frankco

Our corgi puppy, Nugget was enrolled for an 8 lessons basic obedience training with Joy. Joy is super knowledgeable, patient, and is always willing to teach and use new methods according to Nugget’s needs. Joy also took the effort to review past training, re-inforce them. She is always willing to help to correct and advise on Nugget’s behavior and how to adjust and correct Nugget’s new behaviour 🙂

Jin Lim

 

Hi Joy, would really like to thank you for your help with training Charlie. You have made every training session so much fun that Charlie always looks forward to you every Saturday. Not only have you helped us in understanding our puppy’s behaviour, but have also shared helpful resources (e.g. books, daycare suggestions, etc.). I would definitely recommend Joy to anyone looking to training their dog.
Once again, thank you so much Joy😁


Audrey

Today concludes the obedience training we signed up with SuperNova International Dog Sports Academy. 5 months and 8 lessons later, we are very glad to have made the decision to go through the professional training alongside our Golden Retriever puppy, Jordan, and his trainer, Joy.
The experience has been extremely rewarding. Joy is always clear and engaging in the conduct of her training sessions, and often speckles them with helpful anecdotes that makes training relevant and relatable. We really appreciate
the live demonstrations and continuous efforts in reviewing, correcting and making sense of training
techniques to Jordan and us.
We feel empowered to keep up the training for Jordan beyond his lessons and assessment, and we are ever thankful for Joy’s assistance in facilitating our building of confidence with Jordan. I would recommend the obedient training to anyone looking to nurture more meaningful relationships with their puppies.

Gabriel Tan

I have decided to engage Joy for behavioural training with my dog, Giggles. Joy is very patient and encouraging, sharing tips and training methods with us to make Giggles more engaged, lessen his triggers and to bond with him as a family. We have seen positive outcomes out of Joy’s training and Giggles has been improving well. Joy also always takes videos during our session and would send me after, so that we can refer to it when we train Giggles on our own. We can tell that Joy genuinely cares for Giggles and wants the best for him 😊 I would definitely recommend Joy to anyone who is looking for a trainer!

Summer

Working with Joy was such a JOY! She always gave sound advice and was very patient with me and my puppy. Joy helped me to see my puppy in a different and better light – that there really are no naughty dogs, but only dogs who need our help to provide them with a safe and consistent environment that they can thrive in.
I’d trust my pups to Joy any day!

Ashley Yeo

After a rough start looking for a Project Adore-certified trainer, we’re so glad to have found Joy.
As Vader is a very fearful Singapore Special, I was initially concerned that he would not react well to training, even if they were private sessions. But to my surprise, he took to Joy, was taking her treats the first time they met and could respond to her cues during our subsequent sessions – a big step for a dog so afraid of everything.
Beyond equipping us with foundational management skills, Joy was also really interested and invested in helping Vader come out of his shell, proposing different toys, places and methods we could try to help him find his joy. She was always on hand for us to reach out to and showed real care for him, which I really appreciated as a first-time owner of an anxious dog. Through the sessions, we’ve learnt positive reinforcement methods to help him cope with his fear and to better read his body language.
Vader’s still very much a work in progress, but we’re so thankful to Joy for going beyond by-the-book training and focusing instead on helping him live his best doggo life. Would recommend Joy if you’re looking for a positive and dedicated trainer who will put the fun in training for your dogs!


Elissa Loi

As first-time owners, I felt more comfortable engaging a professional as there are many different opinions on training methods, what’s best, what’s not etc. There’re also many things along the way that we don’t know that we don’t know.
Joy was recommended to us by a friend and we’re so so so glad that we entrusted Truffle (and our obedience training journey) to her! It was crucial to have someone who is aligned with us on methods, beliefs and goals. More importantly, Truffle loves Joy from day 1 and it made the 8 lessons so much more fun and easier!
Joy carries a very positive energy, is very encouraging, and willing to teach and try new methods according to Truffle’s needs. Can tell that she genuinely cares about Truffle’s well-being and development, and she answers our questions as promptly as possible and through sharing her personal experiences.
The Good Canine Citizen course taught us about dog behaviour, communication, handling, socialisation, basic obedience and cues etc. As we engaged private training, there was one-to-one attention on Truffle’s behaviour and how we train. Joy sent us videos after each session so we can see for ourselves what was done right or what can be improved. The training has also helped us spot behaviours / signs prior to an “offense”, which helped minimise / prevent Truffle from being attacked or from being overstimulated which could also unintentionally trigger other dogs. This means that we can pull Truffle away before anything happens.
Training is an ongoing process and takes 3 hands to clap – trainer, us and the pup! We started when Truffle was about 4mo and while Joy has helped built a strong foundation for us, it doesn’t stop after we obtained the certificate. It will take a lot of patience and consistency, and we’ll continue to work hard on his training progress!

Joycelyn Tan

With the majority of my family being first-time pet owners, embarking on this wonderful and rewarding adventure of owning a dog came with it’s fair share of anxiety, stress, helplessness, and responsibilities. It did not help matters that our 3-month old Pomsky pup came to us shy, timid, and withdrawn. (poor thing must have been traumatized by someone or something during her arduous journey from Ireland to Singapore) Then … along came Joy. With her vast experience, knowledge, patience (to both humans & dog), and her tender-loving care for our little girl, Joy has definitely taught us the finer points on how to navigate this symbiotic relationship between Man and Dog. The weekly trainings, crucial advice and countless guidance she has selflessly given us have definitely helped us to better understand our little girl. Thank you Joy …. ‘Latte’ thanks you too.

Lincoln Sia 

Our 6 months old pomsky Guinness completed his Good Canine Citizen group training with trainer Joy from Supernova. We highly recommend Joy as she is extremely patient, cheerful, knowledgeable and helpful. She constantly updates and provides us with information that will help us understand our dogs better. She is always very encouraging and it makes training with her very enjoyable. Guinness loves Joy and is always so excited to see her for training every week. We are so glad to have trained with Joy. If you are looking for a trustable training school, SuperNova will definitely be a right choice.

Teri Yap

We are first timer dog owners and we’re so glad that we had Joy as our trainer for our pup Lokie! Joy is without a doubt, a very passionate and enthusiastic trainer, she’s provided us with so many useful tips and knowledge to guide us in understanding our puppy so much better, we wouldn’t know what to do without her! The training was fun and engaging with continuous focus on positive reinforcement. Lokie has since become more obedient and our bond between each other has strengthened immensely with Joy’s help. Definitely recommend Joy from supernova for anyone looking for their furkids obedience training. Thank you so much Joy, you really bring joy throughout this journey for us & Lokie!

Claudia Tan

Nearly 3 months ago, we brought home a clueless Labrador puppy. As first-time owners, we were pretty lost as to what to do with her and how to train her. With Joy’s patience and guidance, Callie has managed to grow from a puppy who doesn’t know any boundaries into one who is vibrant, yet well-behaved but still eager to please! It is now so much easier to teach her new tricks and commands without punishment, using positive reinforcement. Best part is, it makes having an active and larger breed more manageable and Callie enjoys every bit of training! We suspect that Callie is always more excited to see Joy than us too 😆 We are looking forward to join Callie in every step of her journey. Thank you so much!

Charmaine

We had Joy as Sky’s (Golden Retriever) trainer and we seriously enjoyed every session as much as Sky. We suspect that Sky definitely loves her more than us. Her no-fear methods works very well for Sky’s calm and docile demeanor, with outbursts of irritating behaviours that we didn’t correct before Joy. The sessions were personalized to Sky’s learning and we were always along with the journey, updated with videos, recommendations of how to correct our commands etc. There can not be any better trainer and would highly recommend (and have recommended) Joy as well as Supernova for any dog training that you are looking to compare. Sky still licks her all over whenever he sees her and I am sure in Sky’s mind, she is his BFF cos she always reaffirms him with excited “YES!” “Good Boy!” “Sky is so handsome!” Joy is a joy to be with.

Dex Tan

We booked SuperNova and Joy was our trainer. Training was a treat for Rowan and he definitely adored her. Joy was patient and encouraging and she sent video clips of what we have done so that we can review and work on what was taught in each session. We definitely learned the skills and tips to begin the journey of obedience training. I won’t hesitate to recommend Joy. .

Gan Hup Tony

Supernova was our first choice for dog training because we wanted trainers who believed in positive reinforcement. We got Joy for 8 personal sessions for Akia, our cockapoo, and it was the best decision ever! Joy is meticulous in her training and it was obvious from Day 1 how fond of her Akia is. Akia learnt basic obedience commands, bite inhibition, attention walking and so much more from Joy. Joy also gave us fabulous tips when it came to grooming, enrichment toys and healthy food for Akia. Joy was such a pleasure to work with and is always available to chat through any doubts even after the training sessions are over. We have recommended her to several other dog parents and have been overjoyed with Akia’s progress over the 3 months or so.

Kritika Venugopal

A big thank you to Joy Neo for helping us to train our beloved furkid – Shiloh – a super vocal and energetic corgi. With her positive reinforcement training methods, we saw a marked improvement in Shiloh’s behaviour. Joy is super patient and is always very knowledgeable in her craft. She is our go-to doggo consultant and was always ever ready to answer our queries over WhatsApp whenever we needed advice on Shiloh. I would strongly recommend supernova academy & Joy Neo to anyone looking for doggo obedience training.

Joseph Jomins Teo

From the first consultation we had with Joy, we were super impressed by her knowledge, positivity, clarity and kindness that she shared with us. We initially only wanted to do 1 consultation but our first meeting with Joy totally changed our minds because we could see how training with her can help us bond with our new little puppy (Taffy, 4 month old then) and how we can better prepare ourselves as first time pawrents Every training session was such a pleasure and little Taffy (not so little anymore) certainly enjoyed them as much as we did! We did our trainings diligently and were very pleased when our efforts paid off! This wouldn’t have been possible without Joy’s advice and guidance! We are so fortunate to have gotten Joy as our trainer as she was professional in her training and was always open to any questions we had! Really appreciate her going the extra mile to help us with issues we initially had (eg bite inhibition, afraid of cars etc) which were not part of the Good Canine Citizen Course but Joy still took the time and effort to help us! Our Taffy today is the goooooodest boy (in my eyes ), super well loved and a happy Good Canine Citizen! Thanks Joy!

Ong Xin Ying

Lizzie and I are tremendously blessed to have engaged Joy in a series of training sessions. As a novice dog owner, I have a better understanding of Lizzie’s body language and behaviour now. Joy has imparted positive reinforcement training methods to us during our sessions, and goes above and beyond to avail herself on WhatsApp to provide tips and answer any queries post-lessons. She regularly reminds and encourages us to continue consistent work with Lizzie (with required video evidence so that we have to comply). As a result, Lizzie has developed into a more social companion who loves to interact with other dogs. Thank you for your tutelage.

Joshua Lee

We engaged Joy from SuperNova for Copper’s (our puppy) obedience training. Joy’s holistic approach towards training took into account Copper’s diet, environment, personality and needs. Joy went above and beyond what was expected. Her patience and commitment towards Copper’s well being was evident in her follow up with Copper’s progress throughout the course of the lessons and provided advice on tweaking the training to better improve the results for both Copper and the handler. I appreciate Joy’s thoughtfulness when she prioritised Copper’s safety above anything else. Joy’s lessons have been instrumental in our growth journey together. I would whole heartedly recommend Joy to anyone looking for a trainer. She is truly passionate and pivotal in shaping Singapore’s canine community. Thank you very much Joy!

Colin Lim

We are very glad to have Joy as Chrysie’s trainer. With Joy we are more confident in bringing up Chrysie as a good and happy doggie. Joy checks on us to ensure that we are doing the right thing for Chrysie in terms of mental and physical wellbeing. Thank you Joy for all the good advise and for being always available to help us.

Julie Ong

We were so excited to start off this journey with Trainer Joy when she was assigned to us. Every training lessons were filled with Joy and Laughter, training our puppy have never been easier. The importance of positive reinforcement were emphasized and we as owners believed in that as well. Thank you for helping us during her puppy phase and we will continue to use positive reinforcement to train her and be better owners for Luna. Trainer Joy have been nothing but caring towards her clients. She’s always so ready to help and so approachable under any circumstance. Thank you so much! ❤️

Lim Hai Qi

Joy was assigned to us by Supernova to share on their programs. I like Joy the moment I met her, but as we had few options, we didn’t immediately decide to engage Joy. Cut story short, we engaged Joy to help us & working together on our Pup Beagle. She encouraged us along the way when we faced challenges, and finally saw some progress, too. Joy is always generous to share what she knows and she believes in. When you’re in doubt, you can always go to her. Being a Dog’s Guardian is not an easy job, it’s rewarding yet frustrating at same time, and she makes it sound easier! I can’t thank her enough to witness how great if my Pup now. And most of all, I am thankful that I chose Joy to journey with us. I highly recommend Joy if you need help to train your Pup! It was a great Joy to working with you, Joy!

Rinda Sjarif

Our puppy Luna recently completed the private Good Canine Citizen course with Joy and we highly recommend her to all new puppy owners! As first time dog owners, Joy thoroughly allayed our fears and concerns on raising Luna and gave us the confidence to train her, answering all our questions comprehensively and promptly, even on Whatsapp outside of class time. We enjoyed every lesson and absolutely loved the strong focus on positive training. Luna was also boarded at Joy’s for a weekend when we were away and we couldn’t have trusted a better person to take care of her. Joy made the effort to ensure that Luna was well-taken care of and sufficiently entertained, even arranging playdates for Luna to socialise more. We also loved that Joy sent us so many photos and videos of Luna to keep us updated while we were away. Luna is now a lot more responsive to us and can come to us when called outside. Thanks Joy!

Jeslyn Chionh

I signed up for the group training session with SuperNova based on the recommendation of my Vet. The experience with the group and working with Joy was excellent. I would highly recommend it. Joy’s approach was always very supportive and encouraging. Over the weeks I could see my dog go from cautious and nervous around people and other dogs to loving the sessions and building up her confidence. My goal when we started was about social interaction and by the end of the training Zahra came away more confident, curious and motivated. She now seeks out social interactions and looks forward to meeting other dogs and people. With Joy we felt we could learn in a comfortable setting and also work at a pace the was aligned with our dog. Joy’s passion for dogs was evident in our classes. We came away with alot of skills and tools and most importantly feel we can train our dog in a positive and supportive way. Thanks Joy and SuperNova!

Nagesh

We had an incredible time during our sessions with Joy. The notion of having a Shiba Inu as part of our family is scary enough as there is this notion of them being pretty stubborn. But thanks to Joy from SuperNova, all these notions about our pup disappeared. Joy showed us how to be patient and recognise positive behaviours that enabled our pup to be more responsive to the instructions! We’re always looking forward to our sessions as the process is very engaging and fun for us and especially our pup! Thanks again Joy! Highly recommended for dog training.

Merry Joy

We would absolutely recommend Joy. Bubbly and sincere, Joy’s love and passion for dogs is unquestionable. She was extremely patient and helpful in teaching our beagle puppy Koji, and was more than willing to go the extra mile to address any concerns that we had via WhatsApp, even when it was out of class. Koji has since matured greatly and has allowed us to better understand how we can better communicate with mans best friend. Thank you Joy!

Titus Lim

We had 4 sessions with trainer Joy and absolutely enjoyed them! Highly recommend. She has been very patient and loving towards Peanut and has been very clear in her teachings to ensure we know the best ways to help Peanut learn. Her positive reinforcement methods have been beneficial for Peanut’s learning. She is also always open to answering our questions outside of the sessions on different situations and observations on Peanut. This has helped us understand Peanut better and strengthened our relationship with him too. Thank you Joy for all your help!

Jermaine Pan

We signed up our border collie puppy Summer for the Good Canine Citizen program and it was great. Our trainer Joy has been very patient with Summer and was thorough in transferring her knowledge to help us achieve optimal results. We like that she believes in fear free learning and truly understands that every dog is different thus learn at a different pace. She is not training our dog to be a robot but instead she encourages the dog to have a mind of their own and it’s ok to roam a little further because after all most dogs natural pace can be faster than us. We highly recommend Joy from SuperNova International Dog Sports Academy if you are looking for a trainer who is not only good with dogs but equally good at teaching and encouraging both the owner and dog to learn and train through positive reinforcements.

Ai Theng

We are first time dog owner and faced a lot of problems initially such as pee pad training, excessive barking and whining especially late at nights and biting. We can’t even vacuum or mop the floor as our puppy, Peanut, will bark non-stop. We were not sure what are the essential foods or healthy treats that we can give our dog as there are so many products in the market. We knew we had to get help. We were lucky to find Joy who was very professional, patient, proactive and passionate about dogs. She understood all the issues we were facing as a 1st time owner and taught us how to use positive reinforcement training for Peanut. We signed up one to one training session with her. Though its more expensive than group class but its completely worth the investment!! The sessions provided great family bonding session as the entire family get to be involved to learn and understand Peanut’s behavior which is very crucial. She is also able to customize training needs based on the issue we faced and provide very clear guidance. Peanut is now a very happy and well behavior girl. All thanks to Joy’s great support and effort! 😊

Joanne

Great Training focused on positive reinforcement for our first puppy together. Would definitely recommend trainer Joy to train your new pups!

Sajni Chatly

Cosmo and I are extremely lucky to have been introduced to Joy. We had 6 private lessons and 2 group lessons with her. Cosmo is a Border Collie (M) and was 3 months old when he started his training. Joy is one of the warmest and kindest souls I’ve met and her love for dogs is unparalleled. Cosmo and I really looked forward to our trainings with her. With Joy’s patience and guidance, she helped us reverse many bad habits Cosmo had picked up and taught him basic obedience cues through positive reinforcement. She was happy to answer any questions we had and made sure to recap each lesson via text. Would definitely recommend Joy to anyone looking to train their dog.

Sophie Christelle Yaokasin Ong

It was an absolute joy to have Joy to train my pup! She was extremely patient and knowledgeable when training my pup and I. It’s always comforting to see how much her love for dogs spill over to her work and it definitely shows when she’s conducting her classes. I have a Singapore Special and it’s nice to see that she handles all dogs the same! Her fear free method of training helped me to learn how to better forge a strong bond with my pup!

Brian

When I first received the flyer for a complimentary dog training class after getting our first pup, I just chug it nonchalantly into my bag. After just two days, we were desperate for some help as there were so many issues we need advice on. We were extremely lucky to be assigned to trainer Joy Neo. Joy listens patiently to all our concerns, and nothing is too trivial to her. Under her guidance, chocolate grows to be more confident, learning to potty, listens to basic commands, takes her first steps out of the house when she used to be so fearful and goes for short walks outdoors under joy’s encouragement. Chocolate is now really fond of Joy, and gets super excited attending her classes and daycare. If you are looking for a trainer who uses positive training techniques and shows genuine care and patience for your furry pal, we strongly recommend Joy!

Angeline Qiu

I worked with Joy from SuperNova to train Tosca, the new member of our small family along with my partner. Joy is a pleasure to work with. Her patience and perseverance is second to none and add to that, her professionalism and knowledge is very commendable. I highly recommend working with SuperNova and if you get the chance, definitely Joy will be the best person to work with!

Cyprus Malinao

Trained my golden retriever puppy with Joy; chose to go with her as she was pro-active in reaching out to me, and I wanted to try fear-free training. Joy was very patient in explaining dog psychology, and clear in her instructions on how to train a dog. I believe a lot of it was actually training of us as humans, what to prep and what to look out for / how to be consistent in our behavior / how to best position ourselves for our pups to succeed. I’ve found that she’s imparted lifelong lessons, even just after 4 sessions. Thank you!

Stephanie Phua

We came across Joy’s profile via Instagram during our search for a boarding venue for our dog. With my wife due to give birth, we were keen to find someone who could provide a positive, ‘homely’ environment for Peanut to stay at while we were at the hospital. We’ve boarded Peanut with Joy twice so far and we have been consistently impressed. From the very first day, Joy bonded closely with Peanut, showering him with treats, play time and affection. As a result, she created a kind of ‘home away from home’ for him. It’s been fun (and reassuring) to see the regular stream of photos and videos of Peanut during his time with Joy, whereby he has made some new play mates in Dash and Tobi (Joy’s dogs). The fact Joy is also a dog trainer (using positive reinforcement methods) gives us complete confidence that Peanut is in good hands.

James Butler

After the first few weeks when we had 3.5mth old Kozy, my 10yr old daughter started the training with Joy. Both Kozy and Megan enjoyed the training sessions with Joy’s cheerful style. As parent, we benefited from the structural sessions and also got Kozy on a proper diet with Joy’s recommendation. From other experienced dog owners we met, many had commended Kozy being well trained at such young age and positively praised Megan for her ability to handle the puppy. Huge kudos to Joy! I’ve already recommended Joy to friends who are exploring training for their puppies and will continue to recommend to more.

Kath Teu

I am really glad to have engaged supernova to train my pet dog Rhyno. The trainer that came to help, Joy was a really good trainer and she came equipped with so much of knowledge and enthusiasm that it actually made trainings so much better! In just 1 session my dog was able to listen to cues and learnt to be more obedient! I am really pleased with the experience and I would encourage everyone to engage her as a trainer.

Sailesh

They say a teacher is born, not made. The best way to describe Joy. Besides her tremendous depth of knowledge, her fiery passion and upbeat nature makes it so alluring. She treats each puppy as her own, and goes above & beyond to accommodate to every request. Her constant updates and her ever ready willing attitude makes every new paw-rent feel confident and comfortable with her. I would highly recommend Joy to any new paw-rent as she sets you on the right step from the beginning in the most positive way to ensure both you and your puppy work the best together. Thank you dearest Joy, for sharing your experience, tips & advice, constantly checking up on us and reassuring us. But most importantly thank you for treating Prince like your own.

Preeti

We engaged Joy to work with us to train our border collie puppy. Joy was a dream to work with. She took time to understand the family dynamics and even worked with our sons (7 and 9 y.o) so that they could be part of the training of our dog. Our sons really looked forward learning from Joy about how to train the dog. She was able to break down the theory into very simple words so that the kids could understand. Joy is professional, personable, and a highly effective trainer.

Grace Thomas

Joy uses reward-based training to help each dog meet his potential, while also supporting owners specific-training goals. Fun and loving session for all.. highly recommended for all owners 😁✌🏻

Yvonne

My 3 mths old Shiba inu had 2 private classes with Trainer Joy. It was a pleasant experience. It was a Joy to have her teaching our puppy. A happy trainer and a happy dog. We will definitely come back for more classes as we progress.

Andrea Teo

Joy was our trainer for Our Doxiepoo puppy and she came to us three time. She was never in a hurry, very patient and kind. She helped us understand our puppy better and train her to not play bite to look, leave, sit in just 3 sessions. She also helped us toilet train our puppy. She is also available to us on WhatsApp and she helped with a lot of information. We found her very loving and friendly and our puppy loved her too. I would highly recommend Joy to anyone who is looking to train their dog with a lot of love.

Namita

Dear Miss J! This is not goodbye! I absolutely adore your passion and knowledge. Thank you for extending your knowledge and information. You’re very very good at what you do. I will recommend you to any friend of mine.

Annil

I can’t be grateful enough for SuperNova Academy and the loving dog trainer, Joy Neo☺️❤️ When my Viola turned to 3.5 months old two months ago, she became so energetic that I could not take a control of her. As I have no experience of dogs, I was completely at a loss…However, thanks to Joy’s cheerful and reliable character and the 100% fear free method she used, Viola and me have become more confident, I could understand Viola well and absolutely enjoyed all her training sessions!!! More importantly, Viola loves Joy and behaves much better now☘️Thank you SuperNova for sending us such a wonderful trainer! I highly recommend SuperNova Academy for everyone looking for a dog trainer.

Sayaka Tada

Supernova is a great dog school! We had private Training with Joy and it was a very pleasant experience for the dog and for us. Joy is very knowledgable, explains very well and the dog loved her. She is always helpful even in between or after classes and helped with non curriculum topics as well. Would recommend SuperNova and especially Joy anytime!

Laura

My SS, Tamie had enrolled and graduated from the basic obedience training as part of the Proj ADORE’s requirement and our trainer is Joy. Tamie is a skeptical dog and was not willing to take treats or do any of the training at all (at first). But with the patience and guidance from Joy, Tamie slowly open up bit by bit and managed to participate in the training. Joy is also very helpful in providing info that is apart from the training, such as recommend us what treats to get for our dog/ways to create DIY interactive toy and etc. Thank you Joy for being supportive throughout the whole training period.

Hui Ting

Our dog, Junior has graduated from SuperNova’s Good Canine Citizen training! The cues we’ve learnt really helped with Junior’s behaviour as he can get skittish outdoors. He is now more responsive and happy to follow recalls! Our trainer, Joy is incredible with dogs. She caters her training according to each dog’s character/behaviour even when in a group. Thank you Joy and SuperNova for your positive reinforcement training!

Fidelis Lee

I was apprehensive at first on how much we ( me and my beloved pet ) will be able to pick up during the few weeks training. Through Joy, our trainer faithful and very patient guidance, the training progressed with many fruitful results. As a handler myself, it was exceptionally enriching to slowly discover my dog needs and insecurities and how to work around that with positive training. The most remarkable thing about the whole training is to see how my own dog whom is extremely apprehensive towards human open up to other humans interactions and tolerating them well and she was very drawn to Joy at the end of the last few sessions. The sessions too play a part in building up bonds and trust between dog owners and their furry companion in a very positive and enlightening way. Definitely one place to recommend if you ever need a patient trainer to help with your furry companions needs according to its character and nature of pace.

Ng Tan Val

Thank you joy for such a fun and informative class. Joy was very patient and encouraging thoughout the 8 weeks. She also tailored her teaching to each dog although it was a group class. She is very knowledgeable and was very willing to help us address any issues we encountered with our dog outside of the training sessions. Thank you joy and supernova!

Vidhya Segar

I started the private training with Joy when my dog, Milo was 10mths old which was considered pretty late already. Milo was very stubborn and a very anxious dog to begin with. Joy was very patient with Milo and although He was quite a challenge at the beginning, Joy was able make Milo trust her completely and enjoyed her presence in the house. Joy was very encouraging and sometimes the training went beyond the stipulated time as Milo required a bit more guidance. She also went the extra mile by following me to walk Milo after i raised my concerns over Milo’s sudden aggressive behaviour towards other dogs. She was encouraging and assured me that nothing is wrong with Milo and taught me how to handle the situation better. With the training, Milo is so much better now! I highly recommend SuperNova to anyone who wishes to have their pup (in my case, dog) trained. Thank you Joy.

Blyss Kwong

Trainer Joy is super patient! She is very sharp in identifying any issues with the training and always gives good feedback on how to tackle each issue in a bitesize manner. Class with her is always a Joy!

Chen Yilin

Joy, our trainer, made every training so much fun for our pup. Being first time pawrents of a puppy, we didnt know what to expect. Joy was always patient and generous in sharing her knowledge (even when it is outside of the stipulated curriculum). Our pup adores her for her endless treats too! Would definitely recommend her to our friends.

Soen Wee

My furkid just completed the Good Canine Citizen & had shown tremendous improvements in his behaviour & temper. Thumbs up for Trainer Joy who provide great supports, guidance & positive energy overload throughout the 8 weeks, be it during or after classes.

Jasmine Ho

The Good Canine Citizen course conducted by Joy is excellent. Now my paw kid is more well behaved and listens and responds to commands. I never think that this is so easy. Joy is an excellent trainer that makes training so intuitive and easy to follow. She will post the videos and follow up in chat group after each session. Very responsive to queries. Kudos to Joy and SuperNova. Highly recommended.

Peterson Tan

Gibbs is a miniature long haired dachshund, 7 YO who has been staying with Joy twice. His last trip was over the Christmas and New Year (over two weeks). During his stay, Gibbs has so much fun because he had a chance to play with Dash and Tobi (Joy’s fur babies) as well as other visitors. This surprised me a lot since it could be difficult for Gibbs to make new friends sometimes. Initially, I was so concerned and a bit worried how Gibbs would behave and adjust to a new environment. But Joy has truly shown me that she is capable of handling my little man, a bossy T-Rex . Joy always keeps me updated how Gibbs goes. Her knowledge and expertise have truly helped Gibbs adjusting to the new environment very easily. Also, my mind was at ease knowing how Gibbs went every single day while I was away. I can’t thank Joy enough for looking after my little naught T-Rex for me. So we will see you again next month!

Jane Tandamrong

Max and Duke stayed with Joy twice within a month. We can’t thank Joy enough for how well she took care of both our furkids. We always had video and photo updates on them and even exchanged funny stories of our doggies. Our dogs also got along well with Joy’s dogs and became play mates. This is because Joy socialised them well and introduced them properly. We’ll definitely always look to board our dogs with Joy as she gives us such peace of mind when we’re away. I’m sure our dogs also enjoyed their stay. Thank you Joy! Max and Duke will be back again!

Cathlene Wong

Joy is very patient with my Kobe and takes care of him in the most loving and caring way! Whenever Kobe and I pull up to the driveway, Kobe gets sooo happy to see Joy that I know he’s well taken care of, whether if it’s daycare or boarding. Kobe also loves playing with Joy’s 2 furbabies Toby and Dash and is very mindful of the dogs’ temperament and tendencies and will adjust accordingly. Joy has a fountain of knowledge when it comes to all things dogs, and is always happy to share! I’m so grateful to Joy for all that she has done for Kobe and I! Thanks!!

Joy Koh

My girl Mochi have a great 10 days boarding with Joy.She is very detailed and will sent us photos update Everyday, Mochi looks really happy and enjoying herself there.So Glad to have found Joy boarding,definitely will be back again soon.

Jean Lee

Bailey had a pawmazing 6 days of boarding with Joy, Tobi and Dash! Our mornings are always brightened up with videos and photos of Bailey. We could always count on Joy to take care of him with utmost care. She never fails to provide us with regular updates and always seeks our opinion and advise before making any modifications when required. Her passion and love for dogs is clearly exemplified by the way the dogs are cared for. Knowing that our furkid is in good hand’s is what most dog owners seek for and Joy is definitely someone that ill go to for a long time! I’m sure Bailey agrees with me too! Look at how ecstatic he looks! I woof you Aunty Joy!

Durgai Devi

We have had our Toby stay with Joy for boarding a few times already. And Joy takes good care of him like her own furbaby. She is very detailed and would update us with videos and photos. We also appreciate it when she would ask us first regarding food allergies before she gives him any new treats. And our Toby gets along well with Mr. Tobi and Dashie. I always feel comfortable whenever we go on trips that Toby is in good hands. Thank you so much Joy!

Daisy Maula Gochangco

We left Horlicks with Joy while we were on a five day trip and when we picked him up, I think he was having so much fun that he seemed quite upset to leave. Joy took really good care of our boy, consistently updating us throughout. We also appreciate the fact that she took the efforts to understand Horlicks as an individual and to tailor interactions/playtime that suited his character. Special thanks to Tobi and Dash, Joy’s elite team, who made sure that Horlicks had a lot of fun too! Kudos!

Eugene

I left my 2 dogs with Joy for boarding from 6-8 September. Joy was really detailed and meticulous in attending to my dogs’ needs, bearing in mind the pointers that my hubby and I shared with her. She also sent us timely updates and assisted in the taking of really cute pictures of our dogs while they were in her care. From the pictures, we could tell that they thoroughly enjoyed their time at Joy’s place. Thank you very much for taking care of them and putting our minds at ease with the regular photo and video updates while we are away! We will surely place them under her care the next time we require boarding. Thank you Joy.

Rachel Koh

Joy from SuperNova looked after our rather boisterous 7 month old Lab puppy at her apartment while we were away for 2 weeks. We received daily updates with photos and videos. Our dog was very well looked after, Joy is obviously very passionate about dogs and gave us useful advice on our dogs ongoing training and needs. We would definitely leave our dog again with Joy and highly recommend.

Nick Wykeham-Martin

This is the first time boarding our pet. It took me months before I finally found supernova. Joy is the person who took care of my dog. Joy did a great job in taking care of my 18 months old Pomeranian. She has done an amazing xcellent job keeping us informed by sending pictures and videos. Everyday she cook for my dog. Joy is very reliable, flexible and trusted. I am very thankful for Joy, her professionalism and her genuine love for pets.

Kumar Yarlagadda

Great boarding experience with a superb fur friend in Joy! Big shout out to her for being passionate and proactive when our GR boarded with her for 8 days. She was super loving towards Benji and constantly feeds him Lots of treats and love. We are super pleased with Joy for the well done boarding service she provided. Lots of heartfelt thanks to you and for loving the thing you do and doing it so well. Keep it up!

Cheryl Tan

I would like to say a BIG THANK YOU and share our experience on Trainer Joy. We sent our 2 shelties – Maxx (13) and Mieko (7) to her during the CNY week. We are so thankful towards her because; Maxx, our senior boy had his jaw removed in Aug 2018 because he had oral melanoma. Maxx is recovering well. Without a jaw means he will take a longer to finish his food. He also has to consume his regular supplements twice daily. Trainer Joy had so much passion with them that she ensured me Maxx and Mieko are ok. We get videos and pictures of the duo and this puts us at ease. She is also very attentive and patient towards Maxx on his feeding. We highly recommend that you board your dogs with Joy! She is passionate and trustworthy, and your pets will be well taken care of. This attached picture speaks a 1000 words. The look on our shelties is priceless and tells us we’ve made a good choice! We are looking forward to more future boarding with Joy! Thank you, Joy!

Annie Lam

We had to put our border collie with Joy for 23 days. Joy’s passion and understanding towards dogs makes her the best caretaker ever. She took the initiative to constantly update us and also to change certain unwanted habits. Overall we are super pleased and could tell Tiger thoroughly enjoyed her stay. Highly recommend Joy if you want a stress free getaway and someone who values the well being of your dogs. Thanks Joy, for putting in so much effort in doing what you do.

YingJing Ng

I highly recommend Joy who’s an excellent trainer to my 4+ month french bulldog. joy is very patient and has a great touch with puppies. my puppy came back from the board and train programme with Joy, calmer and more obedient than before.

Anne Tng

My puppy, Carlton who was four months old completed the 5 day board and train program with an awesome trainer – Joy. We were inconsistent in his training and working most days so it was tough to dedicate the time needed for his basic training. Shanice and Joy updated us regularly with messages, videos and pictures. Even from day one we could see so much progress, especially in his toilet training. Upon completion of the board and train, Joy and Shanice spend a good few hours with us at home, teaching us the techniques and skills required to keep him on the right path. The results we have seen are tremendous and we cannot thank the trainer, Joy enough for getting us to this stage.

Dean Habbershaw

We signed up our 4 month puppy Loki for an extended board and train for 9 days with trainer Joy. He learned quickly how to poo and pee on his pee tray which he completely refused to do before. Joy gave us timely and daily updates on what Loki has been learning, which put us at ease while we were away. Joy also managed to get Loki to learn basic commands, accept his crate which he previously hated and also socialization with other dogs and children! We could see that Loki very much enjoyed learning with her and her puppy Tobi. Strongly recommend!

Charlene Fong

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Use the form below to reach out to Joy Neo. Please provide some basic information of your dog so she can assist you better.