What Clients Say
Testimonials
Joy is a miracle trainer that made our lives easier with our new puppy!
We are a first-time pawrent and there were many areas that we were not very confident in – especially separation anxiety. Our puppy used to bark whenever we’re not beside her, but with Joy’s training Sushi has learnt to be very calm now!
Joy’s deep knowledge of animal behaviour has been super helpful and she had tailored the trainings based on Sushi’s behaviour and needs. We can see the passion and bond that Joy has given to our puppy, and that made us feel safe and reassured to trust Joy with our puppy’s training.
Kar Wei Lai
Harley completed 6 weeks of training with Joy today and I couldn’t be happier with the results. She is incredibly patient and knowledgeable. Harley made so much progress, and the sessions were always calm, structured, and positive. Highly recommend her to anyone looking for a caring and effective trainer! 🖤
Yunita Kek
We had a very positive experience with Joy and her positive reinforcement training! A lot of practical tips whenever we brought up queries at sessions or on WhatsApp. And our naturally skittish puppy loved Joy by the end of the sessions. Would recommend!
Tom
As a first-time dog owner, I wanted only the best trainer for Teddy – and most importantly, one who uses fear-free methods, because I could never bear to treat my pup any less kindly. Even before our first session, Joy was already giving me tips on how to interact with my puppy. Teddy has come such a long way since then – hard to believe he used to just nap in his playpen when Joy came by the house! 🤣 My precious baby has graduated! 😀
Pei Fang Lee
Engaged Joy for puppy training, as a first time pawrent. Joy was very helpful and patient to provide recommendations and tips on initial issues faced (eg. separation anxiety/ leash tugging). Definitely a necessary training for all pawrents to alleviate stressors for both the human and the dog!
K W
joy is a very patient and dedicated trainer. She gave us a lot of tips and help during our sessions and even remember important dates such as ramen’s third vaccination and gave us pointers on how to make his vaccinations a little more pleasant 🙂 overall, her training and tips really help us to become better owners in training our puppy Ramen!
Especially for first time owners like us, she help us ensure that ramen will have a good foundation as a puppy and continue to learn and exhibit these good behavior.
Thank you joy for all the help!
If you are looking for someone knowledgeable, patient and a dedicated trainer, joy is the one!
Reanne Cheah
As clueless first-time pawrents, we couldn’t have asked for a better trainer than Joy. She was truly god-sent in helping us overcome our potty training and crate training nightmares. We never imagined that positive reinforcement could bring about such amazing results, but Joy showed us exactly how effective (and kind!) it could be.
From the very first session, she seemed to understand Lola instantly, and the bond she created was incredible— Lola absolutely adored her (there were even excitement pees whenever Joy came for training!). Thanks to her guidance, not only has our dog improved tremendously, but we’ve also become more confident and knowledgeable as owners.
We are so grateful to Joy and would wholeheartedly recommend her to any pawrents looking for a trainer who is patient, effective, and genuinely loves dogs.
PW Tay
I reached out to Joy for my dog, Tofu, because he was getting super reactive and really sensitive to sounds. Even though we started training a bit late, that didn’t stop Joy from jumping right in and giving Tofu the attention and support he needed.
Her training style is super rewarding (Tofu’s obsessed—because, hello, treats!!), and what really stood out to me is how patient she was and how she took the time to really understand Tofu and tailor the training to what he needed. She didn’t just give a one-size-fits-all plan—she actually observed how Tofu responded and adjusted things to help him slowly calm down and be less reactive.
It’s been so nice seeing the progress he’s made—slowly but surely, he’s becoming more confident and calm. Tofu’s a work in progress, but Joy’s been the best teammate we could
Rachel
I stumbled across Joy’s page while scrolling through Instagram and decided to reach out to her as she is Fear Free Certified. I embarked on this training journey because my dog had become progressively reactive due to a traumatic experience when she was a puppy.
After our first consultation, Joy shared videos she took during the training session along with a detailed summary — which was incredibly helpful, as it allowed me to refer back to the actionable steps we needed to work on.
We also sent her weekly videos of our walks, and she would always respond with valuable feedback and highlight areas for improvement. With just two sessions, we’ve already seen noticeable changes in our dog! She is now able to disengage more easily from her triggers and has been barking significantly lesser than before — a big win for us!
We’re so glad we reached out to Joy and embarked on this training journey with her!
Shingyen Chia
It’s been such a joy working with joy! 🤩 Joy takes the effort to understand the dog’s behavior with us and truly made us feel that we aren’t alone in this journey! Her patience and love for the Furkids are so apparent and we are glad that we reached out to her 🤍🐾
Amelia Lim
Just completed a course of training with Joy and it was the best decision as a first time puppy owner! Joy was incredibly patient and supportive throughout our journey and our puppy absolutely loves her too!
Joy was able to help address all our concerns really well and the programme also really helped us to bond with our puppy as well. Would definitely recommend 🩷
Shayne Wong
I engaged Joy Neo, a professional dog trainer, to help with my twin poodles who had long refused to walk on a leash. Thanks to her expertise and targeted approach, they are now happily walking on a leash with confidence.
What stood out most was Joy’s focus on addressing the specific issue rather than enforcing a rigid training schedule. After each session, she would assess their progress and tailor the next steps accordingly. This flexible and problem-oriented method allowed us to concentrate on what truly mattered, making each session productive and meaningful.
Her training was also very effective, as she recorded the sessions on video for our easy reference. This helped us reinforce the training techniques at home between sessions and track our dogs’ progress clearly.
Joy was also very accommodating with her time, making it easier for us to fit the training into our busy schedule. Her flexibility, combined with her patience and professionalism, made the entire process smooth and stress-free.
I highly recommend Joy to anyone looking for a thoughtful, results-driven, and accommodating dog trainer. She made all the difference for us and our poodles.
Thanks Joy.
Funhua Cheong
We had the pleasure of working with Joy to help our puppy, Goofy, with a few behavioral challenges—and we couldn’t be more grateful for her guidance and expertise!
Goofy was struggling with separation anxiety and had a habit of getting way too enthusiastic around our kids—especially with jumping. From the very first session, Joy showed incredible patience, warmth, and a deep understanding of dog behavior. She took the time to get to know Goofy and tailor her approach specifically to his needs and personality. If you’re looking for someone who genuinely cares about your dog’s well-being and delivers results with kindness and professionalism, I highly recommend Joy.
Serena Ho
Highly recommend Joy as your pup’s trainer! 🐶❤️
Joy has been such a joy 😝 to work with. She’s incredibly engaging, patient, and you can really tell how much she loves dogs — it shows in everything she does. My doodle, Chupi (a mix of overly friendly and a little timid) became much more focused and confident after attending classes.
She shared so many helpful tips, not just for training at home but also for navigating the chaos of dog runs — like how to read other dogs’ body language and when it’s time to step in. Thanks to her, I feel much more confident to bring Chupi to more dog runs in the future.
If you’re looking for someone passionate, knowledgeable, and just lovely to be around, Joy’s the one. 🐾
Wen Lin Poh
Our paths crossed a couple of years ago when Joy put out a call to adopt a very sweet dog named Penne. We met in person, and I will always remember how impressed I was by her dedication. She went above and beyond to find Penne the perfect home, as she truly puts animals’ welfare first.
Recently, we decided to engage a dog trainer to help us manage our rambunctious dog, and of course, we turned to Joy. Our sessions with her have been eye-opening; it often feels like the training is more about us than our dog! 😂 Thanks to her, we have received so much valuable guidance. Her practical advice made it easy to keep going even after the training was over.
Joy is incredibly patient, knowledgeable, and has a deep understanding of dogs. I cannot emphasise enough how much she prioritises their welfare, which we find extremely important. Her methods are gentle yet effective, aligning perfectly with our beliefs and lifestyle. She is always quick to respond and has a solution for every issue that arises.
Thank you, Joy! We are so glad our paths crossed. She is an amazing dog whisperer, and if you need guidance for your dog, she is the person to go to!
Misti
We engaged Joy the second day we brought home our puppy. As first time owners, we were clueless about training and Joy was definitely God sent. She assessed our home set up and gave us recommendations on how to create a safer environment for our puppy. She helped us navigate through the process of training a dog using positive reinforcement. Every training session is comfortable and stress free. My puppy always gets so excited seeing her.
Joy records our training sessions and send it to us while we are practicing with our puppy. Whenever we have doubts about certain puppy behavior or interaction, Joy will allay our anxiety by giving suggestions on what we can do to correct the behavior through voice messages or text messages. We definitely became more confident in handling our puppy.
Joy is truly a joy to work with. She is genuine, patient and knowledgeable. So greatful to have met her and have her set the foundation right for us and for our puppy!
Tze Lin Choong
We’re first-time dog owners, so when our little pup, Terry, started becoming reactive towards the mailman and bigger dogs, we were really at a loss for what to do. We decided to engage Joy, and we definitely don’t regret that decision.
Joy taught us practical ways to manage Terry’s environment and how to handle tricky situations—like when we suddenly come across a mailman or a big dog. While Terry isn’t 100% non-reactive yet, the training has made a big difference in helping us manage his triggers more confidently.
And most importantly, Terry absolutely loves Joy! And you can really see Joy’s love for animals ◡̈
Wei Ling
We loved having Joy as our instructor for our Samoyed puppy. She started coming over when he was only 3 months old. She helped us house train him and train outdoors. Her tips really helped him learn quickly and adapt easily to his new enviornment. Her calm and positive style of training, made it easy for our puppy to develop his skills. She genuinely cared so much for him, which made it a delight to have her as our trainer.
Amisha Jhawar
As first-time owners, we were looking for a trainer who followed a fear-free, research-backed philosophy—and that’s exactly what we found with Joy. From the start she gave us helpful guidance—assessing our home setup and sharing insights about Indy’s breed, including things we should look out for. She prepared us throughout her puppy journey and gave us clear, practical tips on how to train at home, which gave us a huge confidence boost when at times we were honestly more nervous than Indy.
We enrolled Indy in Joy’s board and train as we had travel plans and it turned out to be one of the best things we did. While we were overseas, Joy kept us constantly connected, sending tons of videos and updates, but also using them to teach us. She explained what she was doing with Indy, why she was doing it, and what we should watch for when continuing the training at home. It genuinely felt like we were part of Indy’s journey—not just seeing the outcome but learning Joy’s cues. Indy came back noticeably more comfortable with being handled and with a strong grasp of her obedience cues. The pawsitive, low-stress environment Joy created really worked!
Even after the board and train, she’s been our go-to. When Indy had interactions with other dogs that left us unsure, we’d send videos, and Joy would reply with detailed voice notes, breaking things down clearly and helping us figure out what to do next. She also gave us a lot of courage as owners—especially when bringing Indy into more crowded environments with lots of dogs and teaching us dog body language and how to deescalate situations.
Indy absolutely lights up around her—Joy is easily her favourite hooman. If you’re a first-time owner or just looking for someone who’s grounded in the latest research, believes in truly fear-free training, and is clearly passionate about dogs, Joy is exactly who you want. We couldn’t be more grateful to have worked with her.!
Weng
We had the privilege of engaging Joy to train our puppy, Ellie, and we couldn’t be happier with the experience. Joy not only helped us teach Ellie appropriate behaviours, especially in public settings, but also enabled us to understand her better. Her training methods were gentle, effective, and completely fear-free, ensuring that Ellie learned in a positive and supportive environment. She was also quick to respond to any questions we had about Ellie’s behaviour, which was especially helpful as first-time pet owners navigating new challenges.
Thanks to Joy’s guidance, Ellie has become a comfortable and cherished part of our household. We now feel confident bringing her everywhere with us, knowing that Joy’s training tips and techniques have equipped us to manage her behavior in public.
Benjamin Tay
i first contacted Joy about a possible excitement reactive problem with my dog (youtiao) and i have no regrets. when i first started out i was stressed about youtiao not making eye contact with me which led to him being distracted and possibly reactive, but Joy always reassured me to have fun and not force him. we played short games and training became so much more enjoyable afterwards. youtiao eventually made so much more eye contact with me 🙂↕️ every time he looks at me i feel so proud (sorry just boasting)
when we went for training outdoors, she also taught me to analyze the ways dogs would interact e.g are they both avoiding conflict? is one pressing on to another dog too much? this made going outdoors much more reassuring for both me and youtiao as i was more well equipped to be a safety net for him.
every training session always felt like i was being educated on the philosophy of loving youtiao which in turn makes him safe, building more trust between him and i. i started seeing youtiao for who he is! even his occasional mischievous(without being harmful) ways became an enjoyment to me as that’s his personality and i shouldn’t always enforce my ways on him 🌹 big thank you to Joy for “training” not just youtiao but also my mindset and also 10/10 great photos every session ‼️
Violet
When my wife and I were looking for a trainer for my 6-month-old corgi (Simba), my friend unreservedly recommended me to @joyneo. I could tell from her IG that Joy wasn’t just doing a “trainer” job for her “clients” – she genuinely cares and loves the dogs (her IG page speaks for itself you should go check it out).
At the start, Simba was really afraid to go out, often trembling at the slightest sights and sounds outdoors. Socialising became an issue. Joy taught us much about building positive experience and how to spot signs when Simba may be anxious/fearful and reduce those situations.
Later on when Simba began barking at the door/doorbell, Joy shared with us various tips such as reinforcement training (internal) and managing the environment (external). There is no real silver bullet (since dogs are dogs and will bark at doorbells), but I’m glad we have an array of options to work with.
One of Simba’s greatest breakthrough was when he was confident enough to go off-leash at a dog park, and began to interact and play with other dogs. Joy was crucial in teaching us all the things to look out for to make sure that the experience was safe and pleasant for Simba. This includes being able to read a dog’s body language and signs of tension/aggression.
It’s impossible to convey and share all that Joy has imparted to us over the past 6 months, but overall we are glad to have engaged Joy in this journey to kickstart Simba’s training and to equip us (as the pawrents) with the right mindset and methods to train Simba properly. What Joy brings to the table is her wealth of experience and deep knowledge about how dogs may think, feel, react and respond in different scenarios.
Joy is simply professional and passionate about what she does. Joy has always responded very promptly whenever we have difficult/urgent issues to seek her advice on. From time to time, Simba gets invited to pawtys/outings and meet other dogs. She plans these events (with excellence) on her own accord so that everyone can have a good time.
Joy also often talks about how our dogs can and should live a rich, meaningful and fulfilling life. That, together with her desire to help pawrents build strong bonds with their furkids, has shaped the way my wife and I wants to build our relationship with Simba.
Thank you very much Joy! 🙂
Jing Lu
Joy have been a blessing for my family, Enzo and Ollie are well trained under her. Joy have not only be patient with our furkids, she is also extremely accommodative and flexible with her schedule that suits our needs.
We are thankful to have engaged her and our pups have turned out beautifully behaved. Truly a professional trainer!
Qicheng Ho
We reached out to Joy to help with Raylyn’s reactivity issues. During our initial meeting, Raylyn warmed up to her quickly (which was very rare back then) and was receptive to the various commands being taught. Joy checked in with us weekly and always took the time to review our training, providing valuable encouragement and feedback to help Raylyn improve.
Before the training, Raylyn would always stop in her tracks whenever she saw a dog, and no amount of treats or pulling could get her to move. However, after our sessions with Joy, Raylyn has improved drastically! She now moves on command and is more willing to disengage from other dogs.
Through our sessions, it was evident that Joy firmly believes in positive reinforcement, which made every training session enjoyable for both us and Raylyn. We would highly recommend Joy to any pawrents looking to cultivate a stronger and more positive relationship with their dogs!
Jing Wee
Wanted to try fear-free and positive reinforcement training on my new puppy and after our sessions with Joy, I totally get the hype. Nori, my very mischievous puppy, has become so much more responsive and well behaved with every session that passes!
Joy really takes the time to understand the needs of both the dog and the pawrents, and tailors her sessions based on what is needed at that time. She has a way of making training fun and engaging, so much so that I actually look forward to training Nori on my own in between the sessions with Joy!
What sets Joy apart from other trainers is how the training goes beyond the physical sessions. She set up a WhatsApp group for us to ask her anything and always replies to the best of her ability! As first time puppy pawrents, having this communication channel is very helpful and reassuring. Additionally, she also holds regular doggy outings and daycare sessions which lets Nori have fun but also work on her desensitizing and socialising skills.
Truly grateful that I chanced upon Joy’s profile on Instagram and that she was part of Nori’s puppyhood. Really cannot recommend her enough and I’m excited for her to be part of Nori’s adulthood!!
Stephanie Lok
We were introduced to Joy by a fellow Corgi owner. We actually hired two trainers, each with a different approach, as we worked to integrate our new puppy with our older male Corgi, Whiskey. Whiskey has a strong alpha personality, which was worsened by an incident with a neighbor’s Golden Retriever. We hoped that bringing in Soda, a female puppy, would help improve his behavior.
It was in fact a nightmare. Whiskey hated Soda when she first stepped in. 😭
Joy was incredibly patient and calming, and both of our dogs adore her. Throughout the five months of training, we constantly reminded ourselves of Joy’s advice: don’t let them fight, be patient, and remember they have a lifetime to bond. Most importantly, she reminded us not to rush the process. Her words stayed with us, and we are so thankful for her guidance. Five months later, Whiskey and Soda have become the best of friends, with no signs of food aggression when they eat together! They now sleep, play and zoomie together!
We feel truly blessed to have met Joy!
Thank you very much, Joy! So grateful to have been introduced to you! You are so genuine, and your love for pets shines through! ❤️💙
Whiskey & Soda say hi-paw to you! Joy Jie Jie, come and see us soon! 🐕 🐩
Love, Teddy & Laura 🥰
Laura Ong
Really had the pleasure of working with Joy as a trainer for my first puppy, Nala! Her passionate and knowledge on canine behaviour really assures me as a first time pawrent! Her tips and methods cater specifically to my puppy help me on parts which i was struggling with. She also make sure to take some photos and share it with me on our progress as the session goes on! Nala really improves alot since we started, and she was so patient in answering to my questions and my SOS from time to time HAHAHA! You can tell how much Nala loves her when she always greeted her in excitements everytime! If anyone’s looking for a fear free and positive training, Joy is the perfect trainer for you!
Joey Quat
We are first time pawrents, and Joy helped ease us into pawrenting with her incredible knowledge and expertise. Joy is also friendly and is great with families. I would recommend Joy to anyone seeking to develop a close bond with their pawchildren.
Siva Thanabal
Sent my 4-month old corgi boy @whiskyredcorgi to Joy for her Board & Train programme.
She has taught him super well and I guess she also taught me as well.
Before the programme, as a first time dog owner I thought I could train my own pup using guidance over whatever I could find online, from AKC site to YouTube and all, but sadly expectation vs reality was so different. Whisky peed and pooped everywhere and I had multiple sleepless nights cleaning both him and the house. To add the woes, he was also picky with food ie he refused kibbles, only want to eat via a corn-made environmentally friendly spoon ( yeah I know it was hell back then)
After the programme, he is so obedient now. It has been a week since he came home and I realised he is so well trained. Not once has he ever peed or pooed at the wrong place. He can even hold his pee and poop throughout the night now. I also learned that my self-taught methods are not really applicable. I unlearn everything and replicate what Joy has taught him (and me), and now I realise I spent more time playing and training him rather than cleaning his business. And by the way Joy sent me 30 over videos over my boy every single day during the programme. She had also brought him to socialise with other dogs which I think it’s an important for a puppy e.g. pet cafe, dog run.
I’m really happy and would recommend Joy training programme to anyone who wants to train their furkids in the least stressful way where possible. She uses a behavioural modification approach using encouragement and rewards to train him.
Once again, a big shout out to Joy for her dedication, time and effort!
Terry Chang
We cannot recommend Joy Neo highly enough as a dog trainer. Her expertise, patience, and dedication help transform our dog into a well-behaved companion. Joy has a deep understanding of dog behavior and tailors her approach to fit the specific needs of each dog, making the training process effective and enjoyable.
From the moment we met her, it was clear that Joy is passionate about helping both dogs and their owners build strong, positive relationships. She took the time to understand our goals and challenges and provided us with practical strategies that made a significant difference in our dog’s behavior. Whether it was basic obedience, leash training, or addressing specific behavioral issues, Joy was always professional, supportive, and encouraging.
What sets Joy apart is her ability to connect with dogs on a deeper level. Her calm, confident demeanor instantly put our dog at ease, and it was amazing to see the progress we made under her guidance. Joy’s training sessions were always fun, engaging, and highly productive.
If you’re looking for a dog trainer who genuinely cares about your dog’s well-being and success, Joy Neo is the one. She not only helped train our dog but also empowered us with the knowledge and skills to continue reinforcing positive behaviors. We’re truly grateful for her expertise and would highly recommend her to anyone seeking a top-notch dog trainer.
Dennis Aloysius Tan
If the other 5 star reviews weren’t enough to convince you, hopefully this one can!
We had the pleasure of working with Joy for both of our dogs, Kocha and Zuko. In fact, we engaged Joy when we only had Kocha, and when the possibility of adopting Zuko (who is deaf) came up, we consulted Joy on the matter. She sent us a whole bunch of resources on working with deaf dogs and talked us through what the decision would entail, which gave us the confidence to proceed with the adoption.
Kocha attended Joy’s private class while Zuko attended Joy’s puppy group class, and we had a great experience both times! Joy is a huge advocate for force-free training, which is something that strongly resonates with me. Obedience shouldn’t come at the cost of your bond with your dog, and Joy’s methods allowed us to advance both our relationship with the dogs and their training at the same time.
Joy is passionate about dog training and is constantly improving herself through reading books, researching, and even attending courses. I am always assured that if I seek her advice, it will have a scientific backing that is up to date and relevant.
To add on, our dogs love Joy and always run to greet her when they see her again – and it’s not an uncommon sight for her doggy clients to do the same, which is a further testament to the kindness, grace, and patience she shows the dogs.
In the end, there is only so much a trainer can cover in an hour, and Joy knows that too. That is why her training covers teaching you the skills to teach your dog, and she even records the training for you to review at a later date.
It’s been a while since both of our dogs graduated, but I will never hesitate to recommend Joy to any dog parents looking for someone to accompany them on their training journey.
Heng Wan Ho
Joy has been an absolute treat to work with. Her fear free training methods and constant support and encouragement have had such a positive impact in training my pupper Kirby. Over the last few months with Joy, both Kirby and I have made so much progress. We understand each other a lot better too.
Bonus, Kirby absolutely loves Joy and is always so happy to see her! I am thankful for the support Joy provides, I feel like I can count on her to help me address any doggo issues. From the first session, you can tell that she really cares for your dog’s wellbeing, beyond training!
Shu-Yi Lim
We have enjoyed having Joy as a trainer to our pups Mango. She is effective and has helped Mango with his lease pulling issues. He is now a dream to go for walks with.
Joy radiates positivity and you can sense her love and dedication for the work she does. Most importantly, she practises fear-free training and Mango’s wellbeing always comes as priority. She dishes out good advice and i find it especially helpful as a first time pawrent. From puppy food, to what type of leash to get for Mango, to thought on daycare or puppy boarding.
Thank you Joy for being so awesome. We will miss seeing you every fortnight for our sessions.
Samantha Aw
Joy has been an absolute blessing to our family :”) being first time pawrents, we were nervous about navigating life with our new pup Billie. Joy was very patient in understanding what we needed out of the training; which was to have Billie be calm around our two toddlers and for our toddlers to get to know her slowly but surely.
Throughout the sessions, Joy was so very gentle, kind and warm towards Billie and all of us at home. She took time to explain the rationale behind each action or behaviour, which helped us to gain a deeper understanding of Billie. Joy could always read Billie well; whether she was apprehensive about something or was particularly tired that day, whatever it was, it was reassuring to know that Joy would always give Billie the time and space she needed. Billie was never forced into an uncomfortable situation. Joy showed us that it didn’t have to be daunting as long as we loved and cared for Billie in a way that she needed.
Joy truly lives up to her name. She’s a ray of sunshine for all doggos and humans. We have been so blessed to know her. Thank you SO MUCH Joy! ❤️
Charmaine Chew
engaging joy was the best decision we made next to bringing home our puppy, dusty
being first time owners, although there are a lot of resources available i.e online, friends, they can often be unreliable or conflicting or most importantly, it simply doesn’t work for dusty
with joy’s fear-free trainings that were adjusted for dusty’s and our needs, i finally saw improvement and am still seeing it every single day! aside from the problems we were experiencing, she also reinforces potential problems that we might face in the future if we do not work on them right now, which speaks volumes about how she extends her care beyond training sessions and instead, dusty’s emotional well-being in the big picture
i will always be thankful for joy’s training methods and advice that i’m sure will follow with me throughout his and my entire life. for being one of the few people we completely trust dusty with, we are so thankful for you!!
Michelle Zheng
We had the absolute pleasure of working with Joy as a trainer for our dog, Sammy. From the moment we arrived at the session, it was clear that Joy is an exceptional trainer. Despite having only one session, Joy’s expertise and ability to connect with both Sammy and us as owners was immediately evident.
Joy’s instructions were incredibly clear and easy to understand. She explained everything in a way that made sense and was easy to follow, even for beginners like us. Her approach is not just about training the dog but also about educating the owners on how to effectively communicate and work with their pets. This holistic approach made a huge difference in how we understood Sammy’s behavior and needs.
What stood out the most was Joy’s patience and attentiveness. She took the time to address all our questions and concerns, ensuring we felt confident in implementing her advice at home. Her passion for what she does shines through in every interaction, and it’s clear that she genuinely cares about the well-being and happiness of the animals she works with.
Even after just one session, we noticed a significant improvement in Sammy’s behavior. We are confident that with Joy’s guidance, Sammy will continue to thrive. We are incredibly grateful for her support and expertise and will definitely be reaching out to her again in the future.
Thank you, Joy, for your amazing help and for making such a positive impact on our family!
Sensen Lim
Joy was an excellent trainer. I can already see accelerated result within 2 sessions. My peanut was able to walk without pulling the leash so much like he used to and was following my cues even more effectively. Compared to previous trainings I had, Joy’s ones are definitely more effective and quick to results. She is also very knowledgeable and able to give holistic and sound advice which is so crucial to new pawrent like me. Strongly recommended!
Chris Wong
Joy is a great trainer.
Her advice and guidance has been making Moji
improved on his behaviour. Grateful that she can accommodate to our time for moji training.
Thank you Joy for your guidance to Moji.
Reagan
We are grateful for Joy’s invaluable help in training our pup, Brady. Right from our initial consultation, it was evident that Joy possessed a deep understanding of canine behavior and training techniques. She quickly assessed brady’s personality and tailored her approach accordingly, which immediately put us at ease. Joy’s ability to customize the training sessions based on Brady’s specific needs and our concerns was incredibly reassuring. Would highly recommend her to all first-time pawrents!
CenYun Lim
Jasmine Wong
So glad we found Joy to help us get through puppyhood! Dusty was so much crazier than we expected. It was also super hard to figure out what to do since online sources were so overwhelming and sometimes contradictory.
Saw improvement literally after the first training session and Joy was also very patient in guiding us over text between training sessions even when we had stupid questions lmao.
Training sessions were comprehensive and her explanations were clear. She always took Dusty’s personality into account and taught us to adapt accordingly. She even customized the sessions based on what we were struggling with since new problems emerged as Dusty grew up.
We’re so proud of Dusty’s progress and he also loves her so definitely good vibes!
Magdalene Sim
Joy is a wonderful trainer… One thing for certain is that she teaches you how to train your dog with love, absolutely not with fear. she 100% discourages that. everything is about rewarding the dog at the right time. Not every trainer is like that, which makes the training process fun instead of stressful for our Cola. Cola jumps with excitement whenever she sees Joy because she knows more food is coming! Lastly, the “after training” service is superb! We know Joy will always be there for our Cola 😊
Thanks, Joy! It was great having you as part of our Pawrent growth process.
Jody Ong
Joy has been amazing as Hiro’s trainer. From a super hyper pup he’s now a slightly more polished young man 🙂 – full credit to Joy and the patience she rendered with Hiro and us guiding him and us in the process. She worked around our limitations and always came up with creative ways to help Hiro along his training journey. Thank you Joy!
Rehkha Chandra
Ezekiel Quek
Joy is superb trainer and dog lover. She’s dedicated to her role and is constantly checking on the progress at each phase of the training as well as reminding us what to do. Snowy and us definitely benefited from these series of engagement and the training have improve Snowy’s characters and he is so much easier to handle nowadays. Heartfelt appreciation to Joy!
Roy Colin
We are so glad we engaged Joy to learn how to train and teach our puppy properly. Joy was patient, clear in her explanations and willingly provided advice whenever! She has helped us immensely and we’re so thankful.
Fiona Choo
We went to Joy for help to integrate our new bichon puppy Hana with our 2 year olds toy poodles Asher and Amber. The 2 older dogs could not stand the sight of Hana initially and would attack her as a gang. Joy observed their interactions and pointed out to us each of the dogs’ behaviour and social interaction characteristics. With these information, she planned out the training schedule to integrate Asher with Hana, and Amber and Hana and subsequently all the 3 together. She gave us useful handles how to practice when she’s not with us. She guided us how to change plans when events turned out not as expected or a new reaction from the dogs arise. She listened to us, our struggles and feedback and adjusted the training appropriately. We are proud to share that the 3 dogs have successfully been integrated within 4 months of training! Thank you Joy for your guidance, training and love for our dogs. You are awesome!
Pat
Ashley Lee
Holly’s journey with socializing with dogs didn’t have the smoothest start. Along the way, we encountered more reactivity towards dogs, birds, balls, and running kids. We tried adjusting our training approach periodically, striving to find what suited Holly best, but often found ourselves hitting a wall shortly after.
We’re incredibly grateful to have found Joy, who has helped evaluate and align our training with Holly. Since our first session with Joy three months ago, we’ve witnessed remarkable progress – less reactivity, more eye contact – while still allowing Holly to enjoy being a dog and meet her needs on our daily walks.
This journey has been immensely rewarding for us and undoubtedly for Holly too. We wouldn’t trade it for anything in the world. Thank you, Joy, you truly are a godsend!
Yvonne Loh
Very happy to get so much help with little Billie, forgotten how to train a very mischievious puppy! Joy was a wealth of knowledge and expertise, always happy to share ideas, contacts, resources. We learnt a lot and would definitely recommend!
Chelsia
Joy is caring and knowledgeable in her approach to training dogs. She catered her trainings to our dogs’ behaviourial needs. In between the sessions, she often checked in on our progress; encouraged and offered advice in order to set our dogs up for success. We are thankful to have learnt a few tips in managing our dogs.
Karen Lo
Eugene Guo
Joy was amazing! She was easy to speak with and understood what we needed to help Bruno grow to be a wonderful doggo! She gave specific and accurate advises to help train Bruno. She knew how to cater to his needs and came up with a plan and a timeline to train him. She is very passionate about dogs and understands as owners where we are lacking to give us recommendations and advises on how to better train and take care of our little one! The journey of learning about Bruno and how to train and take care of him has been great! Thank you Joy!
Pritpal
Joy is a caring and passionate trainer with a huge heart for animals. Our puppy Marley benefitted immensely from her trainings and so did the humans! Joy was generous with her advice on several occasions, and has been an invaluable resource to us in navigating Marley’s puppyhood.
Would highly recommend Joy’s training sessions to all pup parents – it’s potentially life changing!
Stephanie
We are so thankful to have Joy as our trainer. Training Pokey was tough initially as he has very short attention span. However with Joy, he was able to pick things up.
The positive environment Joy created made
training fun for both us and Pokey.
Joy is also very patient with us first time pawrents.
She is always here for us when we needed help with Pokey’s training. Her love for dogs and her job really inspired us.
Thank you Joy💛
Jesselyn
Samantha
It has been wonderful having Joy to train my puppy, Sydney. The whole experience has been nothing short of fun, positive and enjoyable! We look forward to each session every time and Joy always made it fun and stress-free, and that made Sydney all the more eager to learn. Thank you again for training Sydney, Riley and especially the mother here!
Phyllis Yeo
Joy was very easy to talk to and gave us plenty of good tips on how to handle our pup. She catered to his specific behavioral needs and customized his sessions accordingly. Joy is very patient and reads the dog’s behaviors very well. We also were particularly happy that she occasionally arranges play dates / events for her “trainees”. This helps with the socialization training for the pups.
Geraldine
Joy is a really approachable and helpful trainer who shows sincere care about raising our furkids well with positive reinforcement. Atlas used to behave like a starving wolf during walks and eating everything off the floor. But after just one lesson with Joy, her useful tips for us has greatly improved his concentration on us during walks.
More important to us is her responsiveness outside lessons via whatsapp. Esp to first-time pawrents like us, training goes way beyond that few sessions of 1-hr training – it’s a 24/7 process and there are times when we are at our wits’ end and didn’t want to wait till the next lesson to solve the issue. So it really helps that Joy is very helpful in answering our queries outside classes!
Si Ying
Christina Tan
As a first time owner, I was absolutely clueless. I don’t know what my dog, Moony would’ve become if I had not gotten Joy’s help with his training. I’m glad to say Moony and I are doing much better now and I’m not breaking down every other day. 😅
Joy has been extremely patient, accommodating and Moony absolutely adores her! Her trainings are not fixed and she’d customise it to each owner and dog’s needs (I think this is very important as every dog have different needs and issues to fix). Apart from just obedience training, she also organised group get together for dogs to socialise in a safe environment. I’m glad to have made a new friend
and have her as part of Moony’s life.
Vanessa Ng
Thank you Trainer Joy for being an integral part of Busbus’s puppyhood! From guiding us — first time pawrents on how to care for her to recommending great resources from books to daycare etc for us. We really can’t thank you enough!
Joy’s passionate and loving teaching ways really resonated with us and busbus — you can tell by how busbus being ALWAYS super enthusiastic to meet Joy!
Whenever we had any questions regarding Busbus’s behaviour— such as her playing with her fur-iends, Joy ALWAYS go above and beyond to guide us and help us to understand busbus better.
Initally, we wanted to wait till busbus is older for training as we thought how can a small 12weeks puppy learn anything given her short attention span? But thats far from the truth! Training starts from Day1 and Joy was definitely a key cornerstone for us!
If anyone is looking for a trainer you can work with and KNOW they love your puppy as much as you do, Joy is the perfect trainer for you!
Jayn
We needed to engage a trainer for Almond as it’s our first time working with a Dachshund breed. Joy introduce positive reinforcement which was new to us as we were used to a different approach for our former dogs. Through the process, we learned to understand our dog’s behaviours, instead of punishment we gave reward for the desired behaviour and slowly set our dog up for success. Joy listened and understood our challenges and takes the time to help us overcome those together. We would like to thank Joy for designing and customising the training so we can effectively engage with Almond. And we learned to be his advocate instead of instilling fear and anxiousness. We are more aware of Almond’s needs and now plan things from his perspective so that Almond can always count on us as we embark on this meaningful journey together. Thanks Joy!
Joan Ng
Rachell Ng
Took training lessons at home for our puppy Zorro with Joy from Supernova and it was a great experience.
Joy is so patient and friendly, Zorro loves her, and he (and we) learned so much during the training sessions. Joy is also very helpful, there were so many questions I had and she helped answer them and provide all the info needed. She was such a great trainer we will miss these sessions! Highly recommend
Mayya
Thank you joy for reaching out to me for training my little pup pomsky, Dante! Dante was a really fearful dog who was scared of humans as well as anti social before training and his behavior worried me a lot. After many sessions with Joy, I learned how to teach him learn cues and command, which him a more confident dog. I am so glad I chose to contact supernova for dog training.
Vicki
Hooray!! Happy graduation to our little girl Yūki! From not allowing us anywhere near her, our little girl has come a long way to being comfortable with us around her, slowly revealing her playful side and now completing her Basic Obedience training with SuperNova!
Jo-an Ng
Lim Jia Hui
Muesli came to us with some routines already in place, but still there were some issues to iron out. Joy came highly recommended by a friend. Joy had worked with her Singapore Specials. Joy was patient in explaining even the smallest things which many might consider common sense. Her training was also customised to our and Muesli’s needs. Her patience to build rapport with Muesli helped in the training. Will definitely recommend Joy to anyone who needs a trainer who is truly passionate about dogs and always have their best interests in mind.
Jeanette Tan
Extending my appreciation to Joy Neo for her tenacity and patience towards Enzo, reached out to her thru reviews and have never turned back because of her positive reinforcement and helpful tips along the way on this journey, highly recommend. 
Ho Qicheng
As a first time dog owner and also one that had dog phobia for a large part of my life, engaging Joy was a charm. She helped to explain behaviors and reactions of my dog, and how I should manage/train him. Prior to Aug 2022 where I cannot co-exist with a dog in the same space to now living and sleeping with one, Joy has certainly helped me with this transformational journey. She is very gentle and patient with my bichonpoo who obviously loves her a lot too. Would recommend Joy.
Tan Ying Ying
Joy was recommended to us by our friend and aft our experience of having our Golden Retriever to be trained under her – we highly commend Joy as your trainer if you are getting a new pup 
Joleen Goh
Our SS, Junior is anxious outdoors and can be
reactive to dogs he is unfamiliar with.
At our first consultation, Joy seeks to understand the root of our problems. She provided personalised guidance using positive reinforcement. Fast forward to the end of our training sessions, Junior is more comfortable outdoors and can be recalled, even while other dogs are around. We are grateful to be able to now walk Junior with confidence!
Fidelis Lee
The phrase ‘do all things with love’ comes to mind when we think of Joy as it is very clear she loves dogs and
loves her job.
We are very fortunate to have engaged Joy to train Stormy. As first time dog owners, we were pretty clueless about dogs and what to expect from a puppy. Joy has a genuine love and a great affinity with dogs. This was apparent right from our first session with her. Stormy was very young and wary of strangers when we first met Joy but he took to her really quickly. Joy has taught us many methods on how to manage Stormy and we have seen him calm down and mature over the last three months under her training.
Joy doesn’t force her philosophies on us but gives us the space to make informed choices regarding Stormy’s development. She also clearly explains the rationale behind everything she teaches us. I feel this is important for cultivating the right environment for him to grow up with structures that aren’t too rigid or harsh. She is very knowledgeable and experienced and everything she
teaches is for the well-being of the dog as well as
for us new pawrents.
Thanks for everything, Joy.
Julia Kho
Very thankful to Joy and her guidance. She is patient to all my queries and caters each session to my dog. The positive reinforcement methods suggested by Joy helped my dog to learn while enjoying each training session.
Clarence Teo
Jade
She has guided us on how to enforce Cupcake’s
With just two lessons, our girl is now heading to the washroom by herself without us worrying if she would create any accidents while we are away.
Definitely would recommend Joy to be your
Kenneth Goh
We were fortunate to engage Joy for
Soju’s obedience training.
Soju was an extremely skittish puppy when we first got her. With Joy’s guidance and patience, Soju had made great improvements and is much more confident now.
Joy supported us throughout the trainings and was immensely attentive to our queries. We could not
have found a better trainer!
Shawn Hew
Yap Kay Hian
Through positive reinforcement, Titan had made
As Titan’s pawrents, we had a pleasant journey
Sebastian Tan
Dawn Ng
Debbie Poon
Bryan Kang
thank you so much Joy!Francis Yuen
We enrolled our corgi Sparky for 8 sessions of basic obedience with Joy whom we highly recommend! Joy was very patient in answering our queries, proving recommendations and introducing effective tools for us to better manage Sparky using positive reinforcement! She also makes it a point to send us videos taken during each training session for us to refer to. Most importantly, Sparky absolutely loves her and enjoys every training session! Thank you so much Joy for your time and effort!
Melvin Or
We highly recommend Joy ! Being first time dog owners, we were lost when we brought home our Jack Russell who is hyperactive .Along with her techniques and strategies, we were able to train him and use his energy in an effective way. Now he is much more obedient and independent in what he does. She is also very calm and handles any situation professionally.She also answered our queries too. Thank you so much for helping us in the past 8 weeks. We learnt a lot and thank you Supernova 
Sathya
Hilda Yow
Shermin
Our furkid has just completed her full course on basic obedience training. We are happy to have completed this program. We think that this new way of positive reinforcement is better than the older ways of punishment based training. We felt a deeper connection with our pup by fostering positive discipline and an increase in our confidence as handlers.
The whole journey with Joy was very pleasant. Our pup loves her and enjoys her company like family. Her passion for the furkids & their well being emanates strongly with her high energy. As her name commands, she brings lots of joy during training, is endlessly motivating, encouraging, helping us review & correcting both us as parents and our pup throughout.
Jessica Faye Gomez
Xiu Juan
Joy has been immensely helpful connecting me with Angelo. Despite being an owner of several dogs, Joy taught me new ways of correcting the behavior of Angelo through positive reinforcement and always revisiting past training techniques to ensure that I’m consistent with the training and also Angelo is acknowledging the techniques as well. Joy is a very patient and knowledgeable trainer and most importantly stresses the importance of the relationship between the owner and the doggie. Thanks Joy!
Frankco
Our corgi puppy, Nugget was enrolled for an 8 lessons basic obedience training with Joy. Joy is super knowledgeable, patient, and is always willing to teach and use new methods according to Nugget’s needs. Joy also took the effort to review past training, re-inforce them. She is always willing to help to correct and advise on Nugget’s behavior and how to adjust and correct Nugget’s new behaviour
Jin Lim
Once again, thank you so much Joy😁
Audrey
Gabriel Tan
I have decided to engage Joy for behavioural training with my dog, Giggles. Joy is very patient and encouraging, sharing tips and training methods with us to make Giggles more engaged, lessen his triggers and to bond with him as a family. We have seen positive outcomes out of Joy’s training and Giggles has been improving well. Joy also always takes videos during our session and would send me after, so that we can refer to it when we train Giggles on our own. We can tell that Joy genuinely cares for Giggles and wants the best for him 😊 I would definitely recommend Joy to anyone who is looking for a trainer!
Summer
Working with Joy was such a JOY! She always gave sound advice and was very patient with me and my puppy. Joy helped me to see my puppy in a different and better light – that there really are no naughty dogs, but only dogs who need our help to provide them with a safe and consistent environment that they can thrive in.
I’d trust my pups to Joy any day!
Ashley Yeo
Elissa Loi
Joycelyn Tan
With the majority of my family being first-time pet owners, embarking on this wonderful and rewarding adventure of owning a dog came with it’s fair share of anxiety, stress, helplessness, and responsibilities. It did not help matters that our 3-month old Pomsky pup came to us shy, timid, and withdrawn. (poor thing must have been traumatized by someone or something during her arduous journey from Ireland to Singapore) Then … along came Joy. With her vast experience, knowledge, patience (to both humans & dog), and her tender-loving care for our little girl, Joy has definitely taught us the finer points on how to navigate this symbiotic relationship between Man and Dog. The weekly trainings, crucial advice and countless guidance she has selflessly given us have definitely helped us to better understand our little girl. Thank you Joy …. ‘Latte’ thanks you too.
Lincoln Sia
Our 6 months old pomsky Guinness completed his Good Canine Citizen group training with trainer Joy from Supernova. We highly recommend Joy as she is extremely patient, cheerful, knowledgeable and helpful. She constantly updates and provides us with information that will help us understand our dogs better. She is always very encouraging and it makes training with her very enjoyable. Guinness loves Joy and is always so excited to see her for training every week. We are so glad to have trained with Joy. If you are looking for a trustable training school, SuperNova will definitely be a right choice.
Teri Yap
We are first timer dog owners and we’re so glad that we had Joy as our trainer for our pup Lokie! Joy is without a doubt, a very passionate and enthusiastic trainer, she’s provided us with so many useful tips and knowledge to guide us in understanding our puppy so much better, we wouldn’t know what to do without her! The training was fun and engaging with continuous focus on positive reinforcement. Lokie has since become more obedient and our bond between each other has strengthened immensely with Joy’s help. Definitely recommend Joy from supernova for anyone looking for their furkids obedience training. Thank you so much Joy, you really bring joy throughout this journey for us & Lokie!
Claudia Tan
Nearly 3 months ago, we brought home a clueless Labrador puppy. As first-time owners, we were pretty lost as to what to do with her and how to train her. With Joy’s patience and guidance, Callie has managed to grow from a puppy who doesn’t know any boundaries into one who is vibrant, yet well-behaved but still eager to please! It is now so much easier to teach her new tricks and commands without punishment, using positive reinforcement. Best part is, it makes having an active and larger breed more manageable and Callie enjoys every bit of training! We suspect that Callie is always more excited to see Joy than us too 😆 We are looking forward to join Callie in every step of her journey. Thank you so much!
Charmaine
We had Joy as Sky’s (Golden Retriever) trainer and we seriously enjoyed every session as much as Sky. We suspect that Sky definitely loves her more than us. Her no-fear methods works very well for Sky’s calm and docile demeanor, with outbursts of irritating behaviours that we didn’t correct before Joy. The sessions were personalized to Sky’s learning and we were always along with the journey, updated with videos, recommendations of how to correct our commands etc. There can not be any better trainer and would highly recommend (and have recommended) Joy as well as Supernova for any dog training that you are looking to compare. Sky still licks her all over whenever he sees her and I am sure in Sky’s mind, she is his BFF cos she always reaffirms him with excited “YES!” “Good Boy!” “Sky is so handsome!” Joy is a joy to be with.
Dex Tan
Gan Hup Tony
Supernova was our first choice for dog training because we wanted trainers who believed in positive reinforcement. We got Joy for 8 personal sessions for Akia, our cockapoo, and it was the best decision ever! Joy is meticulous in her training and it was obvious from Day 1 how fond of her Akia is. Akia learnt basic obedience commands, bite inhibition, attention walking and so much more from Joy. Joy also gave us fabulous tips when it came to grooming, enrichment toys and healthy food for Akia. Joy was such a pleasure to work with and is always available to chat through any doubts even after the training sessions are over. We have recommended her to several other dog parents and have been overjoyed with Akia’s progress over the 3 months or so.
Kritika Venugopal
Joseph Jomins Teo
Ong Xin Ying
Joshua Lee
Colin Lim
Julie Ong
Lim Hai Qi
Rinda Sjarif
Jeslyn Chionh
Nagesh
Merry Joy
Titus Lim
Jermaine Pan
Ai Theng
Joanne
Sajni Chatly
Sophie Christelle Yaokasin Ong
Brian
Angeline Qiu
Cyprus Malinao
Stephanie Phua
James Butler
Kath Teu
Sailesh
Preeti
Grace Thomas
Yvonne
Andrea Teo
Namita
Annil
Sayaka Tada
Laura
Hui Ting
Fidelis Lee
Ng Tan Val
Vidhya Segar
Blyss Kwong
Chen Yilin
Soen Wee
Jasmine Ho
Peterson Tan
Jane Tandamrong
Cathlene Wong
Joy Koh
Jean Lee
Durgai Devi
Daisy Maula Gochangco
Eugene
Rachel Koh
Nick Wykeham-Martin
Kumar Yarlagadda
Cheryl Tan
Annie Lam
YingJing Ng
Anne Tng
Dean Habbershaw
Charlene Fong